Case Studies

Real-world success stories from our platform engineering engagements

See how we’ve helped organizations transform their platform engineering capabilities and achieve measurable business results.

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FinTech Startup: Scaling to 10M Users

Client: Series B fintech startup
Challenge: Growing from 100K to 10M users while maintaining regulatory compliance
Timeline: 8 months

The Challenge

A rapidly growing fintech company was struggling with:

• Manual deployment processes taking 6+ hours
• Frequent production outages during traffic spikes
• Compliance audit failures due to lack of audit trails
• Developer productivity bottlenecks

Our Solution

Platform Engineering Transformation

• Built self-service Kubernetes platform with automated deployments
• Implemented comprehensive observability with OpenTelemetry
• Created compliant CI/CD pipelines with audit logging
• Established SRE practices with SLI/SLO monitoring

Key Technologies

• Kubernetes on AWS EKS
• Terraform for infrastructure as code
• GitLab CI/CD with security scanning
• Grafana + Prometheus monitoring stack
• PagerDuty for incident management

Results

• Deployment time: Reduced from 6 hours to 15 minutes
• System reliability: Improved uptime to 99.95%
• Developer velocity: 3x faster feature delivery
• Compliance: Passed all regulatory audits
• Cost optimization: 40% reduction in infrastructure costs

“Platformbuilds transformed how we operate. We went from firefighting to confidently scaling our platform to serve millions of users.” - VP of Engineering

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E-commerce Giant: Black Friday Readiness

Client: Top 10 e-commerce platform
Challenge: Handling 10x traffic during peak shopping events
Timeline: 4 months

The Challenge

• Previous Black Friday resulted in $2M revenue loss due to outages
• Manual scaling processes couldn’t handle traffic spikes
• Limited visibility into system performance bottlenecks
• Inconsistent performance across global regions

Our Solution

Elastic Scalability Architecture

• Designed auto-scaling infrastructure for 10x traffic spikes
• Implemented global CDN strategy with edge computing
• Built real-time performance monitoring and alerting
• Created chaos engineering practices for resilience testing

Key Technologies

• Kubernetes with Horizontal Pod Autoscaler
• CloudFlare CDN with custom edge workers
• New Relic APM with custom dashboards
• Chaos Monkey for resilience testing

Results

• Peak traffic handling: Successfully processed 10x normal traffic
• Zero downtime: During peak shopping events
• Performance: Sub-2 second page loads globally
• Revenue impact: $0 lost to technical issues
• Customer satisfaction: 15% increase during peak events

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Healthcare Platform: HIPAA-Compliant Modernization

Client: Healthcare data analytics company
Challenge: Modernizing legacy systems while maintaining HIPAA compliance
Timeline: 12 months

The Challenge

• Legacy monolith causing frequent outages
• HIPAA compliance gaps identified in audit
• Slow time-to-market for new features
• High operational overhead and costs

Our Solution

Compliant Microservices Migration

• Gradual migration from monolith to microservices
• Implemented HIPAA-compliant cloud infrastructure
• Built automated security scanning and compliance monitoring
• Created self-service development platform

Compliance & Security

• End-to-end encryption for PHI data
• Automated HIPAA compliance monitoring
• Role-based access controls (RBAC)
• Audit logging for all data access

Results

• Compliance: 100% HIPAA audit compliance
• Reliability: 99.9% to 99.99% uptime improvement
• Feature velocity: 2x faster time-to-market
• Security: Zero data breaches or compliance violations
• Cost reduction: 30% operational cost savings

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SaaS Unicorn: Developer Experience Platform

Client: Billion-dollar developer tools company
Challenge: Empowering 200+ engineers with self-service infrastructure
Timeline: 6 months

The Challenge

• Engineers waiting days for infrastructure provisioning
• Inconsistent environments across teams
• Security and compliance concerns with ad-hoc infrastructure
• High cognitive load on platform team

Our Solution

Internal Developer Platform

• Built self-service platform with infrastructure templates
• Implemented policy-as-code for security and compliance
• Created developer portal with service catalog
• Automated environment provisioning and management

Developer Experience

• One-click environment provisioning
• Standardized service templates
• Integrated monitoring and alerting
• Self-service database and storage provisioning

Results

• Provisioning time: From days to minutes
• Developer satisfaction: 85% improvement in internal surveys
• Platform team efficiency: 60% reduction in support tickets
• Standardization: 100% of services using standard templates
• Security: Zero security incidents from infrastructure misconfiguration

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Media Streaming: Global Scale Delivery

Client: International streaming platform
Challenge: Delivering high-quality video to 50M+ global users
Timeline: 10 months

The Challenge

• Inconsistent streaming quality across regions
• High CDN costs with suboptimal performance
• Limited real-time analytics on user experience
• Manual content delivery workflows

Our Solution

Global Streaming Architecture

• Multi-CDN strategy with intelligent routing
• Edge computing for personalization
• Real-time quality monitoring and adaptation
• Automated content processing pipelines

Performance Optimization

• Adaptive bitrate streaming
• Machine learning for CDN selection
• Edge caching optimization
• Real-time quality of experience monitoring

Results

• Streaming quality: 40% improvement in playback success rate
• CDN costs: 35% reduction through optimization
• Global performance: Sub-3 second startup time worldwide
• User engagement: 25% increase in viewing time
• Operational efficiency: 80% reduction in manual interventions

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Ready to Transform Your Platform?

These success stories represent just a sample of what’s possible with the right platform engineering approach. Every organization is unique, and we tailor our solutions to your specific needs and constraints.

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All case studies represent real engagements with client details anonymized for confidentiality.